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Thread: Help; after upload of a document cant preview it

  1. #1
    Join Date
    Mar 2013
    Posts
    2

    Default Help; after upload of a document cant preview it

    hi
    ijust started using idocscript v2.3 after upload of a document i cant preview it on the preview pane it says "Sorry, we were unable to find the document at the original source. Verify that the document still exists.
    You can also try to download the original document by clicking here." and even after clicking for download it brings a blank page.

    when directly trying to download i cant it brings the same blankpage with this url http://www.mydomain.com/ddata/

    what could be the problem

  2. #2
    Join Date
    Dec 2007
    Posts
    3,504

  3. #3
    Join Date
    Mar 2013
    Posts
    2

    Default

    ksldrive.com

  4. #4
    Join Date
    Dec 2007
    Posts
    3,504

    Default

    Looks like an issue with your installation/server.

    Create a helpdesk ticket and support can help you check the cause.

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