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Thread: error was encountered while trying to use an ErrorDocument to handle the request.

  1. #1
    Join Date
    Oct 2010
    Posts
    13

    Default error was encountered while trying to use an ErrorDocument to handle the request.

    I believe we exceeded on our disk space usage 430GB/500GB. I reduced it to 347.32 GB by deleting the old and heavy videos.

    I still get 500 Internal Server Error.

    Below is the Apache's Error log: http://skippysporn.com/apache error log.txt

    How can we fix it? Appreciate your help.

  2. #2

    Default

    That is a server issue, you need to contact your web host for any server issues.

  3. #3
    Join Date
    Oct 2010
    Posts
    13

    Default

    Hi Admin,

    We were able to resolve the Internal Server Error 500.

    However we see new one:

    Strict Standards: Non-static method STemplate::assign() should not be called statically in /home/skippysp/public_html/include/config.php on line 72

    Strict Standards: Non-static method STemplate::create() should not be called statically in /home/skippysp/public_html/libraries/mysmarty.class.php on line 42

    Fatal error: Call to undefined function SESSION_REGISTER() in /home/skippysp/public_html/include/config.php on line 92

  4. #4

    Default

    It's because you're using a modern version of PHP with strict standards. You may be able to make the code work by making the declaration:

    public static function assign($var, $value)

    However judging by the other errors you'll run into many problems. You can try disabling strict standards but it'd be best to upgrade to a modern version of Smarty

  5. #5

    Default

    You are using an old version of the script with a new version of php and other server requirements.

    You will need to upgrade the script to the latest version.

    Quote Originally Posted by WebMazta View Post
    Hi Admin,

    We were able to resolve the Internal Server Error 500.

    However we see new one:

    Strict Standards: Non-static method STemplate::assign() should not be called statically in /home/skippysp/public_html/include/config.php on line 72

    Strict Standards: Non-static method STemplate::create() should not be called statically in /home/skippysp/public_html/libraries/mysmarty.class.php on line 42

    Fatal error: Call to undefined function SESSION_REGISTER() in /home/skippysp/public_html/include/config.php on line 92

  6. #6
    Join Date
    Oct 2010
    Posts
    13

    Default

    I purchased 1 year script update. I just updated to latest version 7.0.4

    Now im getting error:

    Strict Standards: Non-static method STemplate::assign()

  7. #7

    Default

    That indicated your server does not have all the listed requirements for the latest version:
    http://www.fiverrscript.com/requirements

    Create a helpdesk ticket and support can help you check which ones are missing.

    Quote Originally Posted by WebMazta View Post
    I purchased 1 year script update. I just updated to latest version 7.0.4

    Now im getting error:

    Strict Standards: Non-static method STemplate::assign()

  8. #8
    Join Date
    Oct 2010
    Posts
    13

    Default

    I was able to fix the issue by disabling the Strict Standards by adding error_reporting = E_ALL & ~E_NOTICE & ~E_WARNING & ~E_STRICT & ~E_DEPRECATED on php.ini

    One thing, the navigation is mess up, but its fine on other languages, seems like language settings.

    Any idea?

  9. #9

    Default

    Your support ticket was already responded to about this.

    Yes support checked it and showed you it displays fine when the language is changed.

    So must be due to language changes you made as no such issue exists on the default script.

    That or the script was not upgraded properly.

  10. #10
    Join Date
    Jun 2017
    Posts
    3

    Default

    I think it can be useful for you - trądzik różowaty

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